Covid-19 Information

More information on COVID-19 for our guests and owners

Welsh Firebreak 23rd October – 9th November 2020

The Welsh Government has announced firebreak measures which will be introduced in Wales on Friday 23 October at 6 pm and end on Monday 09 November 2020. All affected guests who have holidays booked within these dates will be contacted and holidays re-arranged.

Coronavirus Circuit Break: Frequently Asked Questions

Travel restrictions to Wales were also introduced on Friday 16th October 2020 at 6 pm. Guests from areas with high Covid-19 levels, tier 2 and tier 3 in England, Central Scotland and Northern Ireland will be affected. Please use the postcode checker as it could mean that you are not permitted to travel to Wales for a holiday.

For bookings from 9th November 2020
Unfortunately we have had to withdraw use of sofa beds, towels, cots, high chairs from our properties to assist with the increased work load that our servicing team now has to cope with.  You will also find that all unnecessary items like books, games, dvds, ornaments etc will have been removed from the properties. Please assist us in every way you can, by leaving the properties clean and tidy, opening windows and place all used bedding, tea towels etc in the laundry bag provided. We apologise for any inconvenience this may cause you, but we do hope that you will understand, and appreciate that these measures are absolutely necessary to ensure your safety, as well as that of our servicing team.

Check-in and Departure Times
We have found it necessary to amend our time of arrival to 17.00 hours  and checkout is 09.30 hours prompt.
These times have been put in place for your safety as well as our servicing and maintenance team. We regret that we are unable to offer you an earlier check-in or later departure during the next few months.

Number of Guests in Holiday Properties
Please do not allow anyone other than the permitted number of guests who have been named at the time of making a booking into any of our properties. We have been informed by the Government of Wales told that all guests in each property must all be from the same household only.
For More Information: https://gov.wales/guidance-extended-households-coronavirus

Cancellations
If you do decide to cancel your holiday, please be aware that bookings are non-refundable. We strongly recommend that you contact your travel insurance provider to check that you are covered. We always advise our guests that they should take out travel insurance to cover against illness, unexpected events and unexpected travel disruption. If you have followed our recommendation, and have the appropriate insurance, then we will be happy to provide you with the information required to make a claim.  If you do decide to cancel please contact us by email or post, as we do require written confirmation. Please state the documentation that you require.

You can find more information on COVID-19 using the links below:-

Please Visit the Official Welsh Government Website For More Information on Coronavirus Regulations in Wales:
https://gov.wales/coronavirus-regulations-guidance

Test, Trace, Protect in Wales: https://gov.wales/test-trace-protect-html

Travel Advice: https://www.gov.uk/government/news/covid-19-essential-travel-guidance

Health Information: https://www.nhs.uk/conditions/coronavirus-covid-19/ 

Coronavirus: https://www.gov.uk/coronavirus 

We ask that you contact us by email wherever possible. However, if you are unable to email and do need to call, please leave a voicemail and we will get back to you in due course.

Thank you for your loyal support, consideration for our local community and your understanding. Please stay alert and stay safe, and hopefully we will see you soon at Aberdovey Cottages…

We are pleased to confirm that you have successfully applied for the We’re Good To Go Industry Standard and we are satisfied that your business is indeed good to go.