More information on COVID-19 for our guests and owners
Wales moves into Tier 4 restrictions from 20th December 2020
The Welsh Government has announced that all of Wales moved in to tier 4 restrictions from 20th December 2020, as a result of this, all holiday accommodation in Wales will have to close until further notice, these restrictions will be reviewed every 3 weeks. All affected guests who have holidays booked will be contacted and holidays re-arranged.
We are taking bookings for 2021 that comply with current guidance. If your booking is affected by a compulsory travel restriction, or the holiday accommodation is unable to open, we will offer the option of rearranging your booking to a later date free of charge.
Before making a booking please ensure that you understand the current guidelines both where you live and the current Welsh Government Guidelines.
Coronavirus https://gov.wales/alert-level-4-frequently-asked-questionsTier 4
For bookings from 9th November 2020
Unfortunately we have had to withdraw use of sofa beds, towels, cots, high chairs from our properties to assist with the increased work load that our servicing team now has to cope with. You will also find that all unnecessary items like books, games, dvds, ornaments etc will have been removed from the properties. Please assist us in every way you can, by leaving the properties clean and tidy, opening windows and place all used bedding, tea towels etc in the laundry bag provided. We apologise for any inconvenience this may cause you, but we do hope that you will understand, and appreciate that these measures are absolutely necessary to ensure your safety, as well as that of our servicing team.
Check-in and Departure Times
We have found it necessary to amend our time of arrival to 17.00 hours and checkout is 09.30 hours prompt.
These times have been put in place for your safety as well as our servicing and maintenance team. We regret that we are unable to offer you an earlier check-in or later departure during the next few months.
Number of Guests in Holiday Properties
Please do not allow anyone other than the permitted number of guests who have been named at the time of making a booking into any of our properties. We have been informed by the Government of Wales told that all guests in each property must all be from the same household only.
For More Information: https://gov.wales/guidance-extended-households-coronavirus
If you do decide to cancel your holiday, please be aware that bookings are non-refundable. We strongly recommend that you contact your travel insurance provider to check that you are covered. We always advise our guests that they should take out travel insurance to cover against illness, unexpected events and unexpected travel disruption. If you have followed our recommendation, and have the appropriate insurance, then we will be happy to provide you with the information required to make a claim. If you do decide to cancel please contact us by email or post, as we do require written confirmation. Please state the documentation that you require.
You can find more information on COVID-19 using the links below:-
Please Visit the Official Welsh Government Website For More Information on Coronavirus Regulations in Wales:
Test, Trace, Protect in Wales: https://gov.wales/test-trace-protect-html
Travel Advice: https://www.gov.uk/government/news/covid-19-essential-travel-guidance
Health Information: https://www.nhs.uk/conditions/coronavirus-covid-19/
We ask that you contact us by email wherever possible. However, if you are unable to email and do need to call, please leave a voicemail and we will get back to you in due course.
Thank you for your loyal support, consideration for our local community and your understanding. Please stay alert and stay safe, and hopefully we will see you soon at Aberdovey Cottages…
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